Poor Service & Empty Promices - ***

I have an existing complaint logged with headline ***), a cell C consultant called me yesterday, responded to my complaint and promised he'll call me back yet nothing has been done.I now give up fighting for service i'm paying for, it's a new phone, had it from the 2nd - 8th, basically for less than 6 days. The phone has been gone ever since - it's almost 11 days now.<br> <br> Who's going to pay for that 11 days I do not know. I went to the store again yet the consultant called me and promised he'd call back to let me know what's happening. We tried to talk to the store owner and as always he brushed us off and said he'll come to the store tomorrow, i'm not even sure if I requested his presence or my phone.<br> <br> You have your phone, keep it. I'll return the sim card as well and ensure I'll settle all that I have used for this month.I'm very unhappy with the service, I have to go borrowing phones yet I have an existing contract with you.Please rework my contract for the 6 days that I've had the phone, send me the contract I'll forward it to my legal department here at work, I want nothing to do with Cell C. I'll pay it cash, should you debit my account I'll reverse the transaction