Hellopeter
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AN
ALICE N

1 reviews | Active since Aug 2013

14 Oct 2025, 19:14

Poor service 😢

I was sold a product this morning as I was due for an upgrade. The operator doesn't tell me that the contract will be effected on the 7th of December and canceled the contract I had and leaves me with no data. He did not talk to me about canceling and now I have no data and cannot do my studies.

0
Replies (7)
AN
ALICE N's update14 Oct 2025, 19:45
Reviewer Update
We did not discuss about when the change will be effected . I thought it will be immediately , I should have been furnished with that information. Where is the sense in wanting more data and end up with way way less data? I don't understand. I have assignments that need to be submitted and I have no data!
AN
ALICE N's update14 Oct 2025, 19:47
Reviewer Update
I haven't depleted it because it's not even enough 😕. I would rather wait for 7 December and upgrade. May I have my old contract please! I need data!
AN
ALICE N's update14 Oct 2025, 19:56
Reviewer Update
***
Cell C
Cell C's reply14 Oct 2025, 20:06
Official
Noted with thanks. Our team will be in touch to assist further.

Cell C | MP
AN
ALICE N's update14 Oct 2025, 20:07
Reviewer Update
Duly noted ✅️
Cell C
Cell C's reply14 Oct 2025, 20:09
Official
Understood.

Cell C | MP
AN
ALICE N's update17 Oct 2025, 09:41
Reviewer Update
My matter has since been amicably resolved. Thank you to cell c and to the gentleman that helped me Jonny Hlophe.