PS
Patience S

1 reviews | Active since Jul 2020

02 Sept 2020, 08:42

Poor service

Unprofessional and not attending to any queries all they know is to keep sending automated messages and explain that due to covid19 there might be a delay. I have been asking for a call back from their legal department since may till today nothing happens. I wanta settlement letter and I am told they cannot put calls through to legal department. Their service is poor

0
Replies (3)
Cell C
Cell C's reply02 Sept 2020, 08:57
Official
Hi Patience

Thank you for reaching out to us.

We are following up with our Legal Team on your behalf and will get back to you.

^MM
PS
Patience S's update02 Sept 2020, 08:58
Reviewer Update
We thank Hellopeter for this urgent response
Cell C
Cell C's reply04 Sept 2020, 09:35
Official
Hi Patience 

Thank you for awarding us the opportunity to assist you. 

Your paid up letter has been emailed to you.

^MM