poor service delivery and *****.

i am very dissapointed with the service i received from cellc regarding the issue of them doing a credit enquiry on my name i have called several times and emailed them but no response team leaders have said they escalated the matter but no one had called me back 5 times an enquiry had been made without my permission and they cannot provide proof of who authorized those enquiries on my name i feel that is ***** and against the popia act to use my personal information which is bringing down my credit score.

If that wasnt enough they had agreed to give me a months payment arrangement whereby i could pay 50% this month end and the next month the rest for a missed month but they debited me twice this month end so whats the need to make arrangements cellc has no regard for clients and for service delivery ive been with cellc for 8 years now but i will not upgrade any of my contracts with them and i will never recommend them to anyone infact this company should be boycotted!!!