XH
Xoliswa H
1 reviews | Active since Sept 2017
11 Jan 2021, 20:43
Poor service delivery
I had a contract with Cellc which ended in July 2020, I have made several calls to the cellc call centre to try and acquire a paid up letter and fix my credit rating. Today being the 11 Jannuary 2021 I am still waiting for any kind of communication from Cellc as I have not received anything since my case my lodged. My account according to the Call Centre agents has been turned to a prepaid line which I honestly dont understand why would it be so difficult to just Issue me with my paid up letter.
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Cell C's replyOfficial
12 Jan 2021, 07:42Good day Ms. Hlophe
Thank you for writing to us.
We have received your review regarding your paid-up letter request.
Kindly respond to us via "Private Reply" with your ID number or Cell C account in question so we can assist.
^NZ
Thank you for writing to us.
We have received your review regarding your paid-up letter request.
Kindly respond to us via "Private Reply" with your ID number or Cell C account in question so we can assist.
^NZ
Cell C's reply12 Jan 2021, 07:42
Official
Good day Ms. Hlophe
Thank you for writing to us.
We have received your review regarding your paid-up letter request.
Kindly respond to us via "Private Reply" with your ID number or Cell C account in question so we can assist.
^NZ
Thank you for writing to us.
We have received your review regarding your paid-up letter request.
Kindly respond to us via "Private Reply" with your ID number or Cell C account in question so we can assist.
^NZ