POOR SERVICE

Good day.

I refer to ref # ticket # CF177323

I have been dealing with cell c with this query now for over a month. I have recently moved residence and have called in to ask to have my line moved and activated asap. I was now told to sign a new contract as SA digital villages no longer exist. I have been paying R599 per month and have an existing contract. Why should I be signing a new contract for this?

Please can I have this resolved asap. I am really frustrated and cannot believe something like this is so complicated.

Kind regards Faaiza Baatjies