GW
Garth W
1 reviews | Active since Mar 2018
12 Sept 2020, 10:09
Poor Service CELL C
I realy do not have any trust in Cell C. My phone was repaired by Cell C. Just to have the same problem.I am fed up with the poor service. I called Hollard and demanded they replace my phone as I LOOSE BUSINESS due to the fact that the phone has broken again. The cell C WEBB SITE IS PATHETIC. You do not get any help from your website. I now have to go to one of your useless outlets that treated me like a dog previously . I do not want my phone repaired I want a new one as I am paying for a service. You technicians are pathetic. How can you repair a phone and 3 months later brakes again
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
12 Sept 2020, 10:29Good Day Garth
Thank you for making contact with Cell C regarding your device.
Please note that if the device has a problem it needs to booked in at your nearest Cell C store and sent to the Repair Centre for an assessment. You will receive a reference number that you can send to us, so we can prioritize the assessment.
^NS
Thank you for making contact with Cell C regarding your device.
Please note that if the device has a problem it needs to booked in at your nearest Cell C store and sent to the Repair Centre for an assessment. You will receive a reference number that you can send to us, so we can prioritize the assessment.
^NS
Cell C's reply12 Sept 2020, 10:29
Official
Good Day Garth
Thank you for making contact with Cell C regarding your device.
Please note that if the device has a problem it needs to booked in at your nearest Cell C store and sent to the Repair Centre for an assessment. You will receive a reference number that you can send to us, so we can prioritize the assessment.
^NS
Thank you for making contact with Cell C regarding your device.
Please note that if the device has a problem it needs to booked in at your nearest Cell C store and sent to the Repair Centre for an assessment. You will receive a reference number that you can send to us, so we can prioritize the assessment.
^NS
GW
Garth W's updateReviewer Update
12 Sept 2020, 10:33No I want a new phone .I am not going to your store,I have insurance on my phone and I want a new phone. ***
GW
Garth W's update12 Sept 2020, 10:33
Reviewer Update
No I want a new phone .I am not going to your store,I have insurance on my phone and I want a new phone. ***
GW
Garth W's updateReviewer Update
12 Sept 2020, 10:42Not once have asked me for a alternative contact number ***
GW
Garth W's update12 Sept 2020, 10:42
Reviewer Update
Not once have asked me for a alternative contact number ***
Cell C's replyOfficial
12 Sept 2020, 11:33The device still needs to be sent to the Repair Centre only after an assessment can feedback be given on whether a new device can be issued or not.
Please take the phone to your nearest Cell C store.
^NS
Please take the phone to your nearest Cell C store.
^NS
Cell C's reply12 Sept 2020, 11:33
Official
The device still needs to be sent to the Repair Centre only after an assessment can feedback be given on whether a new device can be issued or not.
Please take the phone to your nearest Cell C store.
^NS
Please take the phone to your nearest Cell C store.
^NS