LS
Lizette S
1 reviews | Active since Oct 2024
25 Oct 2024, 15:05
Poor service Cell C
We have been Cell C customers for more than 20 years Pay loyally via debit order ever month Cell C claims my husband's contract is not paid Wd send then bank statement to prove it. They still suspended his phone Received email confirmation his phone is reinstated but 4 hours later still nothing Nobody will help me because I am not him Absolute shocking service to say the least
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Replies (3)0
Replies (3)
Cell C's replyOfficial
25 Oct 2024, 15:10Dear Lizette Strydom,
Thank you for letting us know about this issue.
We apologize sincerely for the frustration and inconvenience caused by the suspension, especially given your long-standing loyalty and timely payments.
Kindly private message us the account holders ID/Account number as well as a number we can reach him on to assist.
We deeply appreciate your patience and commitment as customers, and we are here to make this right.
Regards
Cell C | DA
Thank you for letting us know about this issue.
We apologize sincerely for the frustration and inconvenience caused by the suspension, especially given your long-standing loyalty and timely payments.
Kindly private message us the account holders ID/Account number as well as a number we can reach him on to assist.
We deeply appreciate your patience and commitment as customers, and we are here to make this right.
Regards
Cell C | DA
Cell C's reply25 Oct 2024, 15:10
Official
Dear Lizette Strydom,
Thank you for letting us know about this issue.
We apologize sincerely for the frustration and inconvenience caused by the suspension, especially given your long-standing loyalty and timely payments.
Kindly private message us the account holders ID/Account number as well as a number we can reach him on to assist.
We deeply appreciate your patience and commitment as customers, and we are here to make this right.
Regards
Cell C | DA
Thank you for letting us know about this issue.
We apologize sincerely for the frustration and inconvenience caused by the suspension, especially given your long-standing loyalty and timely payments.
Kindly private message us the account holders ID/Account number as well as a number we can reach him on to assist.
We deeply appreciate your patience and commitment as customers, and we are here to make this right.
Regards
Cell C | DA
LS
Lizette S's updateReviewer Update
25 Oct 2024, 16:43Thank you I have messaged you the details
LS
Lizette S's update25 Oct 2024, 16:43
Reviewer Update
Thank you I have messaged you the details
LS
Lizette S's updateReviewer Update
25 Oct 2024, 19:02Still no response Nobody has contacted us
LS
Lizette S's update25 Oct 2024, 19:02
Reviewer Update
Still no response Nobody has contacted us