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Mohammed M

1 reviews | Active since Aug 2019

01 Dec 2025, 15:28

Poor service cell c app rewards Please can someone from the social media platform call me back about error messages on the app rewards

Poor service cell c app rewards Please can someone from the social media platform call me back about error messages on the app rewards. Trying to redeem. Please call me back urgently. I'm. Not texting further

0
Replies (5)
Cell C
Cell C's reply01 Dec 2025, 15:34
Official
Dear Mohammed M,

Thank you for contacting Cell C.

We’re sorry to hear about the issues you’re experiencing with the Cell C App Rewards. Please be assured that our Support team is actively working to resolve the issue as quickly as possible.

Regards,
Cell C | LS
Cell C
Cell C's reply01 Dec 2025, 17:17
Official
Dear Mohammed M,

Thank you for reaching out and sharing your concern.

We sincerely apologize for the inconvenience you’ve experienced with the Cell C App rewards and the error messages while trying to redeem.

One of our dedicated social media support consultants will be in touch to assist.

Regards
Cell C | DA
MM
Mohammed M's update01 Dec 2025, 20:33
Reviewer Update
I don't give a rats assss about your turnaround time. Call me back nowwww. I've lost out on the voucher cos if you'lls inefficiency 😡😡😡😡
Cell C
Cell C's reply01 Dec 2025, 20:51
Official
Unfortunately, our support team has already left for the day.

You will be contacted tomorrow.

Cell C | DA
Cell C
Cell C's reply10 Dec 2025, 08:19
Official
Dear Mohammed M,

Our support team confirmed that you have been contacted and advised that the voucher can unfortunately not be re-provisioned as they have expired.

Thank you for taking our call.

Cell C | DA