ZQ
Zola Q
1 reviews | Active since Jun 2021
30 Sept 2024, 15:08
Poor service
Cell C has the worst service. I received data sim cards on the 10th of September. now I am struggling to activate them, I am paying for Data that I cant use. I called this morning to cancel my contract, they make it impossible for you to cancel your contract, the reason is i failed the security questions. I have 9 months left to paying off my contract then I am porting to another service provider. The retention department is the worst.
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Cell C's replyOfficial
30 Sept 2024, 15:25 Dear Zola Queen,
Thank you for sharing your experience with us. We sincerely apologize for the difficulties you've encountered with activating your data SIM cards and the challenges you faced while trying to cancel your contract.
Please PM us the RICA serial number of the SIM card you would like to use.
Regards,
Cell C | CW
Thank you for sharing your experience with us. We sincerely apologize for the difficulties you've encountered with activating your data SIM cards and the challenges you faced while trying to cancel your contract.
Please PM us the RICA serial number of the SIM card you would like to use.
Regards,
Cell C | CW
Cell C's reply30 Sept 2024, 15:25
Official
Dear Zola Queen,
Thank you for sharing your experience with us. We sincerely apologize for the difficulties you've encountered with activating your data SIM cards and the challenges you faced while trying to cancel your contract.
Please PM us the RICA serial number of the SIM card you would like to use.
Regards,
Cell C | CW
Thank you for sharing your experience with us. We sincerely apologize for the difficulties you've encountered with activating your data SIM cards and the challenges you faced while trying to cancel your contract.
Please PM us the RICA serial number of the SIM card you would like to use.
Regards,
Cell C | CW