HN
Hlubi N
1 reviews | Active since Jun 2020
15 Jan 2025, 14:53
Poor service
Once again Cellc insurance is giving me problems as usually when I claim. I am struggling now I don't have a cellphone and I have submitted everything I never gave them problems on monthly payments.Now I have to struggle while I don't give them issues with contract but wht they are doing it's totally unacceptable
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Cell C's replyOfficial
15 Jan 2025, 15:03Dear Hlubi Nkosekhaya
Thank you for contacting Cell C.
We sincerely apologize for the difficulties you’ve experienced with your insurance claim and for the inconvenience caused by not having access to your cellphone during this time. We understand how frustrating and disruptive this situation can be, especially given your commitment to maintaining your account without any issues. Please rest assured that we have referred this matter to our team, and one of our consultants will reach out to assist you shortly.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We sincerely apologize for the difficulties you’ve experienced with your insurance claim and for the inconvenience caused by not having access to your cellphone during this time. We understand how frustrating and disruptive this situation can be, especially given your commitment to maintaining your account without any issues. Please rest assured that we have referred this matter to our team, and one of our consultants will reach out to assist you shortly.
Regards,
Cell C | GN
Cell C's reply15 Jan 2025, 15:03
Official
Dear Hlubi Nkosekhaya
Thank you for contacting Cell C.
We sincerely apologize for the difficulties you’ve experienced with your insurance claim and for the inconvenience caused by not having access to your cellphone during this time. We understand how frustrating and disruptive this situation can be, especially given your commitment to maintaining your account without any issues. Please rest assured that we have referred this matter to our team, and one of our consultants will reach out to assist you shortly.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We sincerely apologize for the difficulties you’ve experienced with your insurance claim and for the inconvenience caused by not having access to your cellphone during this time. We understand how frustrating and disruptive this situation can be, especially given your commitment to maintaining your account without any issues. Please rest assured that we have referred this matter to our team, and one of our consultants will reach out to assist you shortly.
Regards,
Cell C | GN