Poor service

I have been off line for months, the poor quality of a sim card given to me for a contract close to a R1000 lasted just a year if not less. The sim is never removed from the phone, was happy to buy a sim card and do a sim swap but only to be charged an exorbitant amount!!! Forwarded my concern over the matter, Cell C pretended to respond, they only thing they did was to deduct another installment! Can bring you the sim card its intact no scratch but with no service connection. I don't care who makes it but it was provided by Cells at a low quality according to me so I may pay an exorbitant amount while paying for a contract phone. Their keyboard warrior will respond tomorrow morning with utter lies.... In 2009 it took me over 6 months to get a refund after double deductions from Cell C, you can imagine the number of calls I had made and emails. I have so much regret to have taken a contract from them again.