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Sharon T

1 reviews | Active since May 2020

08 Dec 2020, 11:59

Poor service

My credit score is currently reflecting that I am missing payments on my cell c account.

I've never even missed 1 payment

I have sent numerous emails and calls but no one is coming back to me.

This is so annoying and pathetic

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Replies (5)
Cell C
Cell C's reply08 Dec 2020, 12:18
Official
Hi Sharon 

We acknowledge receipt of your complaint, please send us a private reply with your ID number, we’ll look into this.

^PN
Cell C
Cell C's reply15 Feb 2021, 15:43
Official
Hi Sharon

Please accept our apologies for the delay in resolving your query.

Our team will contact you to assist.

^NZ
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Sharon T's update04 Mar 2021, 19:44
Reviewer Update
So it takes the whole 2 weeks to respond, send the settlement amount. I'm canceling this contract with immediate effect.
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Sharon T's update10 Mar 2021, 09:45
Reviewer Update
Can someone assist me with my contract cancelation, I'm sick and tired of their pathetic services, cancelation line its not even going through.
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Sharon T's update10 Mar 2021, 15:08
Reviewer Update
I have responded to him that the bank wont be able to print the transactional statement ONLY for cellc but I didn't get a response from him. However I'm canceling the contract, I cannot go on and on with the same query. I'm tired and Its blocking me from doing other things.