POOR SERVICE

Further to my previous review on cell c on 2 August 2021 I had a call from cell c. on 6 August 2021. The Consultant was Mpho he issued me with a case number ***. He advised that Hillcrest Branch would be calling me with regards to the upgrade and cancellation of the mobile router. Indicated that the recent upgrades done by the call centre was reversed. Furthermore the Consultant also advised that he would call me back. To dated I have NOT received calls from either from the Call Centre or the Branch.