AA
Aadil A
1 reviews | Active since May 2026
08 May 2026, 23:46
Poor service
I have my fibre installed only yesterday
They claim to have a 24 hour service to assist you, I get home only to find my fibre router is offline
I was speaking to a guy name Kamoghelo and was told he is going to call me back to assist to getting me back online and its been an hour??????
Is this the way to start????
My router and Fibre is offline and I am working night shift which I wont be able to use?????
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Replies (2)AA
Aadil A's updateReviewer Update
09 May 2026, 00:24He has returned my called, the fact that I complained 1st......
PS my fibre is still offline and can not use it.
I followed all the steps as required and its still not coming on, I literally just took out this fibre and already experiencing downs rather then being excited to use the service ???
PS my fibre is still offline and can not use it.
I followed all the steps as required and its still not coming on, I literally just took out this fibre and already experiencing downs rather then being excited to use the service ???
AA
Aadil A's update09 May 2026, 00:24
Reviewer Update
He has returned my called, the fact that I complained 1st......
PS my fibre is still offline and can not use it.
I followed all the steps as required and its still not coming on, I literally just took out this fibre and already experiencing downs rather then being excited to use the service ???
PS my fibre is still offline and can not use it.
I followed all the steps as required and its still not coming on, I literally just took out this fibre and already experiencing downs rather then being excited to use the service ???
AA
Aadil A's updateReviewer Update
09 May 2026, 00:55Now get a call back stating that he is unable to assist me other then escalating,
Remember he is just the person on the other side of the line so it is not him, Thank you for trying Kamogelo
I had to purchase airtime twice trying to call to get resolved, Now with it being offline I have to now purchase DATA to continue my livelihood job.
I made extra sure that I get my Fibre installed on time for when I need to work and now this is what I get, I am super frustrated because not only my job that is on the line but so is the money that I have spent.
I am so sure that when it is time for payments you are going to make sure that I pay you?
this is really unfair.
And I was really happy with the 1 day that I actually got to use the line.
Now its like a big let down!!!!!!
Remember he is just the person on the other side of the line so it is not him, Thank you for trying Kamogelo
I had to purchase airtime twice trying to call to get resolved, Now with it being offline I have to now purchase DATA to continue my livelihood job.
I made extra sure that I get my Fibre installed on time for when I need to work and now this is what I get, I am super frustrated because not only my job that is on the line but so is the money that I have spent.
I am so sure that when it is time for payments you are going to make sure that I pay you?
this is really unfair.
And I was really happy with the 1 day that I actually got to use the line.
Now its like a big let down!!!!!!
AA
Aadil A's update09 May 2026, 00:55
Reviewer Update
Now get a call back stating that he is unable to assist me other then escalating,
Remember he is just the person on the other side of the line so it is not him, Thank you for trying Kamogelo
I had to purchase airtime twice trying to call to get resolved, Now with it being offline I have to now purchase DATA to continue my livelihood job.
I made extra sure that I get my Fibre installed on time for when I need to work and now this is what I get, I am super frustrated because not only my job that is on the line but so is the money that I have spent.
I am so sure that when it is time for payments you are going to make sure that I pay you?
this is really unfair.
And I was really happy with the 1 day that I actually got to use the line.
Now its like a big let down!!!!!!
Remember he is just the person on the other side of the line so it is not him, Thank you for trying Kamogelo
I had to purchase airtime twice trying to call to get resolved, Now with it being offline I have to now purchase DATA to continue my livelihood job.
I made extra sure that I get my Fibre installed on time for when I need to work and now this is what I get, I am super frustrated because not only my job that is on the line but so is the money that I have spent.
I am so sure that when it is time for payments you are going to make sure that I pay you?
this is really unfair.
And I was really happy with the 1 day that I actually got to use the line.
Now its like a big let down!!!!!!