Poor service at CellC over nearly 9 months still no resolution.

My Name is Bradley Brouwer I have been more than patient for nearly 9 months now I have several escalated complaints I only receive an sms saying your escalation has been resolved and it has not been resolved, they just want to take the complaint out of the system.

Currently CellC is in breach of contract I have not been able to use my contract airtime to make any calls other than 084140 nor have I been able to use my Data I have been pushed from pillar to post over the months, I have been with CellC since they started in South Africa, this is not the way to treat loyal customers.

I feel that CellC has to reimburse me for all the months that I have not been able to make calls and to apologize for the poor level of service I have received.

When I call 084 140 I am asked security questions and then get pushed from pillar to post IE Legal who say your account is active no problems on our side, then the same with contract and other departments like Technical and after all this time still no resolution.

I have done various sim swaps at CellC's request I have upgraded my phone I have moved my sim cards to other phones and use call barring relief codes to try sort out the problem and still no resolution.

I want this matter resolved as a matter of urgency.