Poor service and unaccpetable behaviour.

I have been a cell c customer for many years. On the 3 Feb 2022 my account was suspended for no apparent reason. When i followed up that meant going to two differrent Cell C branches, thay could not find the problem why my account was suspended. They claim i am in arrears for December 2021 and January 2022. I have produce POP for both months. I am still waiting for feedback which i was notified it takes 24hrs. When i call Cell C all they ask me is to sent the POP. It is very sad that the staff even call centre agents , cant seem to resolve my problem. I am utterly dissapointed as customer. They have 2 Ref numbers that they investigating , which i am still waiting for a respond. I will never continue with a contract with Cell C , other service providers are by far ahead of them. The only resolution is to get competent staff or people who have the passion to serve their customers. I will advise any person to be cautious and not to deal with Cell C, i now see them as *********.