Poor service and theft

dealing with cell c is so frustrating .i had 3 contracts and due to poor service i decided to settle and close 2 of the accounts. my accounts were in credit and requested that they either refund or transfer the credit to the active account . 2 months later nothing has been done. i received a damaged data sim , advised them of this and they said i should get a new sim and rica , after failed attempts to rica with them over the phone i advised them to also cancel and refund my money as a never used the data , up to now i am still being billed.i cant wait to pay off and move to a better service provider.i spoke to Karabo meje, karabo dichaba,lesego mogami and amanda.