JD
Jason D
1 reviews | Active since Nov 2020
26 Nov 2020, 14:47
Poor Service and Still taking my money
I have cancelled my Fibre line over 3 months ago. I gave 30 days notice as requested yet I have been debited 2 full premiums since the.. Try calling the help line and nobody can assist me. Now i see bad payment history for CellC on my credit score even though I cancelled my Fibre line!
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Replies (2)JD
Jason D's updateReviewer Update
27 Nov 2020, 09:21I submitted the cancellation at the end of August with one months notice. The contract should have been terminated at the end of September. I have been billed for October and November.
You also tried to charge me a claw back fee, but I never had a contract with you and never agreed to a claw back fee for anything. My contract was well over the full term and wasn't renewed.
You also tried to charge me a claw back fee, but I never had a contract with you and never agreed to a claw back fee for anything. My contract was well over the full term and wasn't renewed.
JD
Jason D's update27 Nov 2020, 09:21
Reviewer Update
I submitted the cancellation at the end of August with one months notice. The contract should have been terminated at the end of September. I have been billed for October and November.
You also tried to charge me a claw back fee, but I never had a contract with you and never agreed to a claw back fee for anything. My contract was well over the full term and wasn't renewed.
You also tried to charge me a claw back fee, but I never had a contract with you and never agreed to a claw back fee for anything. My contract was well over the full term and wasn't renewed.
JD
Jason D's updateReviewer Update
22 Dec 2020, 12:43Still to this day I haven't received a letter confirming I have closed my account. Still reflecting bad on my credit score too!
JD
Jason D's update22 Dec 2020, 12:43
Reviewer Update
Still to this day I haven't received a letter confirming I have closed my account. Still reflecting bad on my credit score too!