1 reviews | Active since Nov 2016
Poor service and robbing clients of their money by CELL C
<p>I had 2 contracst with Cell C where i got 2 gagdets up until the last month off my contract.</p> <p>Firstly they never mentioned to me that they will still deduct my account even after the contract has ended.</p> <p>As per the contract term eneded. I stopped using their sim cards at all, no calls and no data... nothing.</p> <p> </p> <p>After 10 months of irregularities I noticed that they were still deducting my account under both contract numbers. When I called I was told in a very cold attitude that they won't return my money. Requested to speak to the Supervisor by the name of Jakes, I was firstly told that they won't refer me to him. Eventually I got hold of him and he didn't assist nor return my calls when I called them for a follow up. Eventuallu spoke to Krian the mamanger and he said he'll try to assist but nothing.</p> <p> </p> <p>Please expose these ******** and assist me to get back my money.</p> <p> </p> <p>The contract numbers are ********** and ********** .</p> <p> </p> <p>Very much victimised client right now.</p> <p>My rating should even have a negative infront of it.</p> <p> </p>
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Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
