JP
Jim P
1 reviews | Active since Mar 2015
27 Sept 2021, 12:18
Poor service and no data
Waited for over an hour yesterday. No answer from technical. I was informed that a private reply was given. Do not see the reply. Called today, on phone for 30 minutes. Not fixed. Now escalated and have to wait up to 48 hours
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
27 Sept 2021, 13:09Good Afternoon Jim
Thank you for getting in touch.
Please send us a private reply with a full description of your query so we can assist.
^NZ
Thank you for getting in touch.
Please send us a private reply with a full description of your query so we can assist.
^NZ
Best regards,
Cell C's reply27 Sept 2021, 13:09
Official
Good Afternoon Jim
Thank you for getting in touch.
Please send us a private reply with a full description of your query so we can assist.
^NZ
Thank you for getting in touch.
Please send us a private reply with a full description of your query so we can assist.
^NZ
Best regards,
JP
Jim P's updateReviewer Update
27 Sept 2021, 13:35No internet connection
JP
Jim P's update27 Sept 2021, 13:35
Reviewer Update
No internet connection
Cell C's replyOfficial
27 Sept 2021, 15:11How long have you had the problem for ?
^NH
^NH
Best regards,
Cell C's reply27 Sept 2021, 15:11
Official
How long have you had the problem for ?
^NH
^NH
Best regards,
Cell C's replyOfficial
27 Sept 2021, 15:16Thank you.
Have you changed your network settings to manual selection, selected Vodacom as network and activated data roaming?
^NZ
Have you changed your network settings to manual selection, selected Vodacom as network and activated data roaming?
^NZ
Best regards,
Cell C's reply27 Sept 2021, 15:16
Official
Thank you.
Have you changed your network settings to manual selection, selected Vodacom as network and activated data roaming?
^NZ
Have you changed your network settings to manual selection, selected Vodacom as network and activated data roaming?
^NZ
Best regards,