Poor Service and Lack of Service
I Have been with Cell C for over 5 Years and can honestly say the Sales Team Get 10\10 for selling you a product but once you have a Contact its seems like it all goes downhill from there I have honestly had my last struggle with Cell C now after moving to Pretoria I have absolutely no service and have contacted Cell C regarding this and all response was that they see no issues in the area I have a 1 year old iPhone 13 Pro Max and when Stating my Problem they quick to say restart your phone and that has not fixed the issue then I get told they will reset my line and i must see if that resolves the issue and once again no resolve its now been 3 months and in Feb I was told that a technician will be sent out and I will get a notification when one has been sent out and yet I'm still waiting and it is April I work from home and I use my phone as my primary means of contact so due to the **** service I am starting too loose my income and Clients and no longer feel my contract with cell C is valid due to lack of service and poor service I feel they need to reevaluate the means of how they provide and conduct their service and business. I wish to Cancel my Contract with them but unfortunately cannot afford to settle the Remaining term so am literally Slaved to a contract that I can use as toilet paper as that's how useful my service/signal is thank you Cell C For Nothing
Thank you for contacting Cell.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please advise if you have prior completed a network form? if yes, please provide a case number we can follow up with.
Regards,
^MM
Thank you for contacting Cell.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please advise if you have prior completed a network form? if yes, please provide a case number we can follow up with.
Regards,
^MM
