BP
Brenda P

1 reviews | Active since Apr 2017

03 May 2017, 16:23

Poor service and incompetency

<p>In March I already lodged a complained on hello peter against cell c for never updating my details in order for me to get a statement with my new address so I could use it to renew my car license. Cell C has been unable to sort out their incompetency but Tirenzo contacted me on 10 April apologizing and for the inconvience they have caused me would not deduct this months' debit order - well the debit order did go off and is no surprise to me. Cell C is pathetic, poor service, incompetence and now also empty promises. I will never support Cell C ever again! I wish I didn't have to choose a star because they do not even deserve one!</p>

0
Replies (2)
Cell C
Cell C's reply04 May 2017, 07:13
Official

Hi Brenda

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

Sincere apologies for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply05 May 2017, 07:47
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN