CK
Charles K

1 reviews | Active since Mar 2009

27 May 2015, 08:08

POOR SERVICE AND EDUCATION

I app**** for a cell phone contract (line and phone), I was told that I qualified 3 weeks ago. Then the Cell C rep ask for my CK certificate and I told her that I don't have a CC or (Pty) Ltd, I am a sole proprietary. In fact I am a consultant (only owner and employee). Than she went silent for days till I start asking what is going on.<br> <br> Then she ask me for my \sole proprietary certificate""; I travel a lot and don't have telkom line but yes I do have 4 Vodacom line (data; airtime) (1 for my age mother; 1 for my sister; 1 for data and 1 for work); why do I need a telkom line??<br> <br> I was considering of bring al 4 lines over to Cell C; but after this poor and low educational level;bad attitude I am not convinced to do it at all. Than I rather stay with the \""devil\"" I know.<br> <br> Cell C please get professional and look into your staff educational level.<br> """

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Replies (1)
Cell C
Cell C's reply27 May 2015, 08:19
Official
Hello Charles Kinnear,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN