Poor service.

Hi,

Cell C has a poor service and no customer service skills. I took a contract with them 2018 and it was a smooth sale up until the agent upgrading an incorrect contact number. Now I want to claim and they say my upgrade phone was not insured yet they are debiting me every month. Now I need to block a working phone, so they can replace it. Cell C sucks :(

One of the agent dropped the phone on me sayin she can't hear me. HelloPeter can you kindly intervene on this one, as I have had enough of Cell C and now I would like to cancel my contract with them.

Contract number 084****364 has been blocked and reported to the SAPS.

A number change was logged on the 18/02/2021, nothing was done since that day. ***, now I got a new case number for escalating my issue case number: ***