1 reviews | Active since Oct 2016
Poor Service
After the company failed to changed the new banking details I provided a week or so ago and suspended my fibre account, I managed to speak to a manager at Cell C and the issue was resolved. He said that he has captured the new banking details and the debit order will go through as agreed last day of the month. My fibre was then activated. Yesterday, they decided to deactivate the fibre again. I called Cell C again to check what has happened and also called the person who helped me last time. He said he was activating it, which according to him it is activated on his side but I still don’t have Wi-Fi on my side. Cell C is killing my business the few hours I have after load shedding to work, I can’t because I don’t have Wi-Fi. Cell C at this rate you will loose me as a client. I cannot be wasting my minutes calling you every week. I had to send people home as they could not work. Your service is appalling
thank you for reaching out .
We apologize for the inconvenience caused .
We will bring this to the Fibre teams attention .
^NH
thank you for reaching out .
We apologize for the inconvenience caused .
We will bring this to the Fibre teams attention .
^NH
