QM
Qinisile M
1 reviews | Active since Oct 2024
09 Jan 2025, 12:01
Poor service
So cellc failed me again and i no longer want them to fux the mass they put me through i just need to understand what will happen to the payments i made with them upon arrangement we had before the handed me over to nimbles be i will not donate R3000 to cellc and am also not willing to pay R12000 for 2 samsung galaxy a32 phone am definitely not doing that I feel i should pay the remaining R2900 of the other phone because i didn't use the benefits they want me to pay for
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
09 Jan 2025, 12:10Dear Qinisile Moloi,
Thank you for contacting Cell C regarding your customer service experience.
We sincerely apologize for the inconvenience caused and any misunderstanding regarding your account. Please note that we have reviewed the matter, and our team has attempted to contact you to provide clarity on your account and payment history.
To ensure we resolve this matter effectively, we will follow up with the relevant team to review your concerns in detail. Should you have any additional details or queries, please feel free to share them.
Regards,
Cell C | MN
Thank you for contacting Cell C regarding your customer service experience.
We sincerely apologize for the inconvenience caused and any misunderstanding regarding your account. Please note that we have reviewed the matter, and our team has attempted to contact you to provide clarity on your account and payment history.
To ensure we resolve this matter effectively, we will follow up with the relevant team to review your concerns in detail. Should you have any additional details or queries, please feel free to share them.
Regards,
Cell C | MN
Cell C's reply09 Jan 2025, 12:10
Official
Dear Qinisile Moloi,
Thank you for contacting Cell C regarding your customer service experience.
We sincerely apologize for the inconvenience caused and any misunderstanding regarding your account. Please note that we have reviewed the matter, and our team has attempted to contact you to provide clarity on your account and payment history.
To ensure we resolve this matter effectively, we will follow up with the relevant team to review your concerns in detail. Should you have any additional details or queries, please feel free to share them.
Regards,
Cell C | MN
Thank you for contacting Cell C regarding your customer service experience.
We sincerely apologize for the inconvenience caused and any misunderstanding regarding your account. Please note that we have reviewed the matter, and our team has attempted to contact you to provide clarity on your account and payment history.
To ensure we resolve this matter effectively, we will follow up with the relevant team to review your concerns in detail. Should you have any additional details or queries, please feel free to share them.
Regards,
Cell C | MN