VS
Valencia S

1 reviews | Active since Jul 2015

11 Dec 2020, 09:25

POOR SERVICE

CELL C has poor service, i have since paid up my account with them in September, however their legal team can not seem to send me my settlement letter.

i called in on Tuesday with case number. *** however they still can not send me that letter. i am on the verge of losing a job and you guys can not seem to take this serious.

0
Replies (2)
Cell C
Cell C's reply11 Dec 2020, 09:46
Official
Hi Valencia

We will refer this matter to the relevant department for assistance. Do expect communication.

^PN
VS
Valencia S's update14 Dec 2020, 11:09
Reviewer Update
hi Cell c,

on Friday Palesa called me to confirm that i will be getting my settlement letter before the end of business. however i still have not received the settlement letter, I did mention that this is affecting my job. i will lose my job if i can not prove that i have settled this account. CAN I GET THE SETTLEMENT LETTER TODAY PLEASE !!!!!