Poor service

I'm so disappointed and ****ed with cell c lately, I've been with cell c for over 10 years, but after the issues I have with them I am going to cancel all my contracts with them.

The problem stated on June, when they deducted partly of the agreed amount and I called the consultant to enquire about it and I've noticed that the account is not the usual one. I thought it was a **** and I've reverse the amount. After speaking with the consultant there was an agreement that the money will be deducted on the last day of the month. The following month they again deducted partly of the amount on top of that after they deducted I've been receiving text as follows: Your Cell C debit order payment of R169.22 was unfortunately returned as unpaid. Pay at banking branch or via EFT. Alternately please Call 084135 to arrange payment. This was end of June I've called them and I've send proof of payment

Again on July, they did not deduct as agreed, again I had to call them and beg them to deduct, after speaking to the consultant the debit order went through the next day I've received the text as follow: Your Cell C debit order payment of R418.44 was unfortunately returned as unpaid. Pay at banking branch or via EFT. Alternately please Call 084135 to arrange payment. Again I had to send them a proof of payment.

Two weeks back I've received a call from the consultant telling me that my account it's not up to date. I had to explain to the consultant what happened, she the asked me to send them all they proof of payment, which I did, I've send them a 3 months bank statement to proof that all of their deductions were successful.

To my suppprise yesterday I've received a threatening email telling me that if I do not pay my subscription they will cancel my subscription and that they will take me to credit berua. I always pay my debt in time, I can't believe after being with them so many years they treat me like this. They are ***********