POOR SERVICE

CELL C HAD OVER CHARGED ME WITH MY DATA BEFORE THEY HAVE NEVER PAID ME BACK. BUT PUT A LIMMIT ONLY TO DICOVER THE R1 LIMINT I PUT WAS A LIMIT FOR SMSES ASWELL. WANTED TO SEND AN SMS CALLED CELL C TO INCREASE MY LIMIT TO ATLEAST R5 . I WAS TOLD IT HAS TO BE R50 I SAID OWK I WILL CALL AGAIN IN A MINUTE AND DECRESE IT TO R1 THE LADY SAID ITS FINE. WHEN I CALLED WAS PUT THROUGH TO DIFFERENT DEPARTMENTS UNTILL I GOT TO A LADY CALLED THACHA KUBEKA WHO TOLD ME I CANNOT HAVE MY LIMIT TO R1 AND EVER SINCE SHE WORKED AT CELL C SHE HAS NEVER HEARD OF SUCH. I TOLD HER MY LIMIT WAS DECREASED TO R1 THIS YEAR IN MARCH SHE SAID SHE CANNOT HELP ME. I AM TRUELY FED UP THIS CELL C. EVEN THE PEOPLE THEY HAVE HIRED CLEARLY DO NOT KNOW THE COMPANYS POLICY. I WANT TO GO BACK TO MY R1 LIMIT. M REALLY SICK OF THIS COMPNY AND I CAINT WAIT FOR THE DAY I END MY CONTRACT. AND WILL TELL EVRYONE I KNOW NEVER TO USE CELL C. PLEASE SORT THIS OUT