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Thembisile T

1 reviews | Active since Jul 2010

08 May 2015, 13:09

poor service

I app**** for a new contract with cell c over a week ago and for every time I call about the status of my contract I get sent from pillar to post. One minute I'm told my fone is approved and on it's way, the next I'm told it's with validation. Seriously? I am an existing cell c customer and I just upgraded and app**** for a second contract. Clearly it was a huge mistake maintaining my relationship with cell c.

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Replies (1)
Cell C
Cell C's reply08 May 2015, 13:23
Official
Hello tembidc,

We acknowledge the above report and do apologize for the inconvenience.

Do not despair, as you have come through to the correct channel for assistance and resolution.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

Regards
Cell C | VM

Best regards,