DU
Dirk U

1 reviews | Active since Nov 2021

12 Nov 2021, 22:40

Poor service

My wife’s been struggling with “The number you dialed is not available at present” to going to voicemail for the past 2 weeks. Every time we call the call centre the excuse is: 1. There is problems with certain numbers and the technicians are working on it. 2. Dial. ##002# to cancel your call forwarding service - which was not activated in the first place. 3. Switch your phone off for 2 minutes and it should be resolved.

So, Cell C what is the problem? We pay subscription fees and this problem hasn’t been resolved in the past 10 days. Where to from here? We were lured to Cell C from Vodacom and I must say, I regret every moment. From poor reception to technical problems and it’s ongoing.

Next upgrade, I’m back to another service provider.

0
Replies (3)
DU
Dirk U's update14 Nov 2021, 09:55
Reviewer Update
***
DU
Dirk U's update14 Nov 2021, 10:27
Reviewer Update
Unable to Connect to Cell C
DU
Dirk U's update14 Nov 2021, 10:41
Reviewer Update
And now that I’ve followed instructions from Cell C the phone is totally worthless. It was still able to make outgoing calls and now can’t even register on the network when the phone was restarted.