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Prudence M

1 reviews | Active since Apr 2012

14 Aug 2017, 15:59

Poor Service

<p>I have a problem with subscributions that are on my phone, I have never subscribe anything and yet I'm getting this messages that are unhelpful. if I have done that please send me a proof of that messages. If I need any thing I will google myself. I have done cancelllation sending messages to 14780 and no cancellation was done. Really this is annoying cause when I recharge in few minutesI'm left with nothing. This marketing strategy is not working for me. Please take all marketing ads on my lines and if I need anything I will get it myself thanks for nothing. Now is a hassle to do a cancellation really, ooh please find other way to rep off people's money.</p>

0
Replies (1)
Cell C
Cell C's reply15 Aug 2017, 07:40
Official

Good morning Prudence

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,