1 reviews | Active since Jul 2017

14 Jul 2017, 01:56

Poor service.

<p>I've reported a lost phone to cell c six months back and still the claim hasn't been attended to. I'm being sent back and forth by the Cell C outlets every time I visit them. The insurance company is the worst since their line is never picked up to you run out of battery. Does it really take half a year to replace a lousy R3000 phone or should I wait another six months? Please, if youvare using Cell C and their useless insurance I suggest you find a better one, soon because you really are not covered with Cell C.</p>

0
Replies (3)
Cell C
Cell C's reply14 Jul 2017, 09:00
Official

Sincere apologies for the poor service.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.


Regards
Cell C | PN

Best regards,

's update14 Jul 2017, 11:44
Reviewer Update

********** 352 should you need to contact me through telephone.

Cell C
Cell C's reply14 Jul 2017, 14:30
Official

Moses has been in contact with you to assist with this matter.

Regards

Cell C | PN

Best regards,