LM
Livingstone M

1 reviews | Active since Jan 2020

15 Jan 2020, 16:14

Poor service

My name Mulaudzi Livingstone I had a contract with cell C, the contract end date was 31 September 2019. Till today my contract is active and no one communicated with me that my contract is continuing. This is a frustrating I have visited cell C branch for assistance, they will call cell C head office and I will be promised that supervisor will call me since last till now, no call I have received. My work now is to make reversal

0
Replies (1)
Cell C
Cell C's reply15 Jan 2020, 17:04
Official
Good day Linvingstone 

Thank you for contacting Cell C. 

Referring to the subscriber agreement terms and conditions you are required to provide a 30 days cancellation notice to have your contract cancelled. Should you not do so your contract continues on a month to months basis. 

Our Support team will contact you to assist with your cancellation request. 

^NT