TM
Thato M
1 reviews | Active since Aug 2016
08 Jun 2024, 20:36
Poor service
My payment date for you guys it is the 7th and I made a payment on the 27th and also paid for R180 that you guys said I owed for what I don’t know. Why has my mom’s contact deactivated?
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
09 Jun 2024, 08:47Dear Thato Mamatsele,
Thank you for contacting Cell C.
We apologize for the inconvenience and unpleasant service you've experienced with us. We understand the importance of staying connected. Please note that we have escalated your query to our Team who will contact you within 24-48 working hours to assist with the matter.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We apologize for the inconvenience and unpleasant service you've experienced with us. We understand the importance of staying connected. Please note that we have escalated your query to our Team who will contact you within 24-48 working hours to assist with the matter.
Regards,
Cell C | GN
Cell C's reply09 Jun 2024, 08:47
Official
Dear Thato Mamatsele,
Thank you for contacting Cell C.
We apologize for the inconvenience and unpleasant service you've experienced with us. We understand the importance of staying connected. Please note that we have escalated your query to our Team who will contact you within 24-48 working hours to assist with the matter.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We apologize for the inconvenience and unpleasant service you've experienced with us. We understand the importance of staying connected. Please note that we have escalated your query to our Team who will contact you within 24-48 working hours to assist with the matter.
Regards,
Cell C | GN
TM
Thato M's updateReviewer Update
09 Jun 2024, 15:30First you guys said I didn’t pay in feb. I paid 3rd of April 640.then said I am in errors of R180 I paid on 25th of April. I then made a payment of R480 on the 27th of April now you telling me you didn’t receive the payment even when I’ve sent proof what nonsense is this?
TM
Thato M's update09 Jun 2024, 15:30
Reviewer Update
First you guys said I didn’t pay in feb. I paid 3rd of April 640.then said I am in errors of R180 I paid on 25th of April. I then made a payment of R480 on the 27th of April now you telling me you didn’t receive the payment even when I’ve sent proof what nonsense is this?
Cell C's replyOfficial
09 Jun 2024, 15:47We have referred the matter to the team for investigation. We apologize for the inconvenience caused, we'll be in touch.
Cell C | NH
Cell C | NH
Cell C's reply09 Jun 2024, 15:47
Official
We have referred the matter to the team for investigation. We apologize for the inconvenience caused, we'll be in touch.
Cell C | NH
Cell C | NH