MU
Mbambo U

1 reviews | Active since Feb 2017

22 Feb 2017, 10:58

Poor service .

<p>HI I have been using cell c for years now and I have never given them any problems on any of my accounts . I have two contracts with them and phone has been giving me a problem so I once sent it for repairs at birch acres mall , it was repaired and I got it back so recently it had a problem with it again so I sent it 2 greenstone branch only to find out that my phone can't be booked for repairs because the tray for the sim/memory card doesn't match with my phone / number of the phone ,I have never changed anything on my phone and I don't know anyone using a similar phone so clearly it was changed on the first repair so now it can't be booked for repaires because of the repair department. I am very unhappy I can't receive or send any emails everything is on pause .... what kind of service is this ..</p>

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Replies (2)
Cell C
Cell C's reply22 Feb 2017, 11:05
Official

Thank you for contacting Cell C.

We have referred this matter to one of our consultants for assistance.

Do expect communication and be assured this will be sorted.

Regards

Cell C | MH

Best regards,

Cell C
Cell C's reply22 Feb 2017, 14:43
Official

As per communication, the representative will assist further with this matter.

Regards

Cell C | PN

Best regards,