poor service

<p>I have a cell phone contact with you cell c and I had a problem with the LCD so I was told to take it to cell c in pavilion on the 21st of January then I was assisted by Motlantse to book it in for repairs and I never got feedback for 2 full weeks yet I was told that I will get a response within a day after the booking has taken place.. then I decided to call the cell c repairs department and I was told it was never booked for repairs I should go back to the store, then I went back and the booked it for repairs immediately but never faxed in the claim forms to the C Surance, then I called the store again but I had no assistance I was told I will be called back after 10minutes but never got any call and this is so inconvenient because my phone is fixed but they don't want to fax the forms so that I will get proper feedback from my insurance.</p>