OM
Oluchi M
1 reviews | Active since Feb 2017
09 Feb 2017, 11:17
Poor service
<p>Yesterday on the 09/02/2017 I called customer service wanting to do sim swap...I was put through all the relevant channels and was told that the department that deals with sim swap will call me back...that was yesterday around 15:00. I am still waiting for that call even today.</p>
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Replies (2)
Cell C's replyOfficial
09 Feb 2017, 11:22Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Feb 2017, 11:22
Official
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
09 Feb 2017, 12:13Palesa confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Feb 2017, 12:13
Official
Palesa confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,