1 reviews | Active since Aug 2016
Poor Service
<p>I requested to change my Debit order details in December over the phone from My Standard Bank to FNB and it was done by one of your consultant, now i am suprised the 3 debits on all contracts with Cell C came off my old account on the 26th of january. and that time the old account had insufficient funds to cover all the premiums.</p> <p> <br />on 31 January i called Cell C customer care to advise them but since i have never had feedback and now all my numbers are blocked due to not paying the January Premium</p> <p> </p> <p>Now i want my name(BAD RECORD) to be cleared by those returned debits and my Bank Charges paid back by Cell C within 48hours</p> <p> </p> <p> </p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Says who ? you cant even handle a simple complain...
1. I told Derrick that i phoned cell C customer care in december that i want to cancel my 2 Cell C contracts effective thier 24th month which was in January and none was done cause i was credited with the services ( Data, Minutes) for month of FEB. Still awaiting outcome of his investigation.
2. I want the bad record caused by Cell C to be cleared with ITC
3. Refund for my bank charges for the returned debits
I am fed up with Cell C
Says who ? you cant even handle a simple complain...
1. I told Derrick that i phoned cell C customer care in december that i want to cancel my 2 Cell C contracts effective thier 24th month which was in January and none was done cause i was credited with the services ( Data, Minutes) for month of FEB. Still awaiting outcome of his investigation.
2. I want the bad record caused by Cell C to be cleared with ITC
3. Refund for my bank charges for the returned debits
I am fed up with Cell C
Hi Innocent
Derrick told you to send your bank statements to *** for further assistance and you have not done that.
Please send your bank statement and he will gladly assist.
Regards
Cell C | PN
Best regards,
Hi Innocent
Derrick told you to send your bank statements to *** for further assistance and you have not done that.
Please send your bank statement and he will gladly assist.
Regards
Cell C | PN
Best regards,
Will my ********** 385 contract ever be terminated ??? this is my 5th request now, and i wont pay for the services Effective February 2017.....
Will my ********** 385 contract ever be terminated ??? this is my 5th request now, and i wont pay for the services Effective February 2017.....