1 reviews | Active since Dec 2014
POOR SERVICE
<p>I did a application at the Pinetown store I forwarded my documents today I was told they are offline. They have been offline the whole day, I am annoyed as I am doing all the running around phoning the Consultant. The Consultant seems not intested, Pity I like the network or else I would of moved to another. This is Pathetic really staff that have no interested in their work.</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Yes I do.. I would like this matter sorted out as soon as possible.
Yes I do.. I would like this matter sorted out as soon as possible.
As per communication, Skhumbuzo will revert with feedback.
Regards
Cell C | PN
As per communication, Skhumbuzo will revert with feedback.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
So today arrive for collection of my phone... And to be told their printer is not working the Consultant told me the printer is not working from the morning... I told her this is not acceptable for the mere fact she knew I would be coming in today... And she new the printer is not working from the morning.. why didn't she call me and notify me?? Instead of me wasting petrol and coming all the way here... A rude guy by the name of Moses comes screaming at me what must we do if the printer is not working I told him not to scream at me as I am the customer and I am angry as once again I am inconvenienced... the attitude of Moses and the service is so pathetic this store's needs to close down... as it adds absolutely no value... Cell C you better sort out your staff as you will be loosing valued customers!!! I am disgusted in Cell C
So today arrive for collection of my phone... And to be told their printer is not working the Consultant told me the printer is not working from the morning... I told her this is not acceptable for the mere fact she knew I would be coming in today... And she new the printer is not working from the morning.. why didn't she call me and notify me?? Instead of me wasting petrol and coming all the way here... A rude guy by the name of Moses comes screaming at me what must we do if the printer is not working I told him not to scream at me as I am the customer and I am angry as once again I am inconvenienced... the attitude of Moses and the service is so pathetic this store's needs to close down... as it adds absolutely no value... Cell C you better sort out your staff as you will be loosing valued customers!!! I am disgusted in Cell C
Thank you for bringing this matter to our attention.
The issue will be addressed with the store manager as this is not the norm or standard of service we want for our customers.
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Thank you for bringing this matter to our attention.
The issue will be addressed with the store manager as this is not the norm or standard of service we want for our customers.
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA