Poor service

I am writing this with a very disappointed heart as cellc is busy showing redflags . Yooh ai I am a very faithful customer to this network however lately it is a disappointment to me. Lately I bought a home connecter SIM and I bought a data worth 100GB immediately after the purchase the network went offline and I called its customer care yoh what a poor service I got I called yesterday and was told that they have connectivity problems mind you this is been 3 days without being able to connect but they were able to allow me to buy that data but immediately after the purchase the network went off. It is really frustrating that I bought all this data and I am not able to use it of which it will expire in less than 30 days