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Tshifhiwa T

1 reviews | Active since Feb 2012

13 May 2021, 20:39

Poor Service

We reported a ********** account 2018 that was opened at Cell C with my wife's ID number, Cell C told us that the matter has been resolved and they sent us a confirmation letter that the mattet is resolved, but to our surprise we just discovered that the Cell C contract still appears under my wife's credit records.

May you please assist with a matter of urgency as this is very damaging.

0
Replies (3)
Cell C
Cell C's reply14 May 2021, 11:51
Official
Hi Tshifhiwa 

Thank you for contacting Cell C. 

Our team will be in touch to provide assistance. 

Regards
^MP 
TT
Tshifhiwa T's update18 May 2021, 17:16
Reviewer Update
Hi Guys... I still haven't received a call from any o your team members and your cell c contract still appears on my wife's credit records. May you please assist with this as it is an urgent matter.
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Tshifhiwa T's update19 May 2021, 19:48
Reviewer Update
Hi Guys, i did not receive any call from your urgent... May you please contact me as this is a matter of urgency.