POOR SERVICE

<p>Good Day<br /> <br />I did an upgrade with Cell C Direct in June 2016. I got the iPhone SE. The agent that assisted me with the upgrade told me that I will pay R419.00 for the device including R200.00 airtime. And I asked if I can do anything with the R200.00? He told me yes. So now I receive R200 airtime, but I can't do anything with the airtime. If I dail *147# to get data I get billed additionally and that is not what I signed up for. <br />I sent about 6 emails to Cell C with no success. I can not call them because my service is suspended and my simcard has been disconnected from the network, I don't know why and no one is getting back to me. I sent another email today and I'm still waiting. I sent the first email on the 11th of September already<br /> <br />Thank you</p>