yM
yandiswa M

1 reviews | Active since Jan 2015

26 Sept 2016, 14:01

poor service

<p>on the 22/09/2016 i call cell c coz i lost my contract phone and i wanted to do a sim swap. i bought two sim cars and followed the process and i was promised a call back on friday till today im still waiting. im a new client and by this i regret taking contract with them </p>

0
Replies (2)
Cell C
Cell C's reply26 Sept 2016, 14:13
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply27 Sept 2016, 09:34
Official

Lungi confirmed that she has been in contact with you to assist with this matter. However, you advised her that someone has contacted you and assisted with the SIM swap.

Regards

Cell C | PN

Best regards,