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Nazeema A

1 reviews | Active since Aug 2021

16 Aug 2021, 15:06

Poor service

I am dissatisfied with cell c and do not understand how your system works!!!

We were at canal walk cell c on the 5 July the assistant phoned in to your guys and you confirmed that I owe R17!!! She also changed the SIM card to a top up!! My husband made a payment of R20 And there after payments for a TOP UP SIM card!!! I went in about 3 weeks ago and they told me I owe 270 (which I did not understand because we made payments!!) and in a week it changed to 3000 ! This makes no sense at all !! Not even the assistant could understand this and told me to call in because the issue is by you guys. I WILL NEVER EVER Advice anyone!!!!! To use the cell c service It is a poor pathetic service!!!

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Replies (3)
Cell C
Cell C's reply16 Aug 2021, 15:26
Official
Hi Nazeema 

Thank you for getting in touch. 

Please private message us the number in question/ID. 

^NT

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Nazeema A's update16 Aug 2021, 18:26
Reviewer Update
How do I send a private message on here? You can call me ***
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Nazeema A's update17 Aug 2021, 20:26
Reviewer Update
Cell c number ***
Id ***
Contact me on ***