CL
Charlene L
1 reviews | Active since Sept 2017
07 Jan 2022, 14:23
Poor Service
Poor service!!!!!! They want to ask you 10 000 questions to cancel and then another 10 000 questions to upgrade.
Maybe i should just cancel my other 2 contracts too!!!!!!
Need to answer the same question over and over.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
07 Jan 2022, 15:09Hi Charlene
Thank you for reaching out.
Kindly advise how would you like us to assist from our end?
^NH
Thank you for reaching out.
Kindly advise how would you like us to assist from our end?
^NH
Cell C's reply07 Jan 2022, 15:09
Official
Hi Charlene
Thank you for reaching out.
Kindly advise how would you like us to assist from our end?
^NH
Thank you for reaching out.
Kindly advise how would you like us to assist from our end?
^NH
CL
Charlene L's updateReviewer Update
07 Jan 2022, 15:24Hi there,
You can get Sharon to call me or someone who is competent
You can get Sharon to call me or someone who is competent
CL
Charlene L's update07 Jan 2022, 15:24
Reviewer Update
Hi there,
You can get Sharon to call me or someone who is competent
You can get Sharon to call me or someone who is competent
Cell C's replyOfficial
07 Jan 2022, 15:38Do you know her last name?
^NH
^NH
Cell C's reply07 Jan 2022, 15:38
Official
Do you know her last name?
^NH
^NH
CL
Charlene L's updateReviewer Update
07 Jan 2022, 18:12No sorry i dont. She assisted me yesterday with the cancelation, but she did call me today, i have ask for her to call me after 12am ( but not sure if got busy) She was very nice, compair to the man Siboglile i think he said is his name. Was not happy because i told him i am loading my complain.
I just feel Cell C harrises me to do the upgrades on our phone, but when you are ready to do that then you need to deal with all the ****.
My husband has been upset earlier the week too by your cancelation department for canceling a contract.
I just feel Cell C harrises me to do the upgrades on our phone, but when you are ready to do that then you need to deal with all the ****.
My husband has been upset earlier the week too by your cancelation department for canceling a contract.
CL
Charlene L's update07 Jan 2022, 18:12
Reviewer Update
No sorry i dont. She assisted me yesterday with the cancelation, but she did call me today, i have ask for her to call me after 12am ( but not sure if got busy) She was very nice, compair to the man Siboglile i think he said is his name. Was not happy because i told him i am loading my complain.
I just feel Cell C harrises me to do the upgrades on our phone, but when you are ready to do that then you need to deal with all the ****.
My husband has been upset earlier the week too by your cancelation department for canceling a contract.
I just feel Cell C harrises me to do the upgrades on our phone, but when you are ready to do that then you need to deal with all the ****.
My husband has been upset earlier the week too by your cancelation department for canceling a contract.