RS
Ruben S

1 reviews | Active since Sept 2013

14 Jun 2016, 06:56

Poor service

<p>So, this is my 3de complaint in 2 weeks. still no response. I decided to phone 084140, exclusive department can't help me, put me through to customer care, they can't help me, gave me a ********** 084 number, not even those guys can't help me. No managers to assist as well. How do you operate with this poor service and no managers to attend to clients???????????</p> <p> </p> <p>seems like Cell C employees does not have a clue what to do. even after 2 weeks of no response, and i phoned after Cell C again, my problem could not be resolved. Once again, contact me immediately and cancel both my numbers with Cell C with immediate effect.</p> <p> </p> <p>Poor service, bad signal quality, agreements not held by Cell C. Not a service provider i want to be affiliated with.</p>

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Replies (1)
Cell C
Cell C's reply14 Jun 2016, 07:13
Official

We have escalated this matter for further assistance. Do expect communication.

Apologies for the inconvenience caused.

Regards

Cell C | PN