mK
mark K
1 reviews | Active since Aug 2017
15 Feb 2021, 21:36
Poor service
Poor Service as a Loyal Paying customer My 3G router still cannot connect after migrating this to Vodacom network and it’s been 2 weeks and still no fix in sight after numerous calls and a visit to a store no one Cares !!!!!
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
16 Feb 2021, 08:28Good day Mark
Thank you for getting in touch with us regarding your query.
We would like to assist and have emailed your our network form.
Kindly complete this and forward to the same address in our for us to escalate for further assistance.
^YM
Thank you for getting in touch with us regarding your query.
We would like to assist and have emailed your our network form.
Kindly complete this and forward to the same address in our for us to escalate for further assistance.
^YM
Cell C's reply16 Feb 2021, 08:28
Official
Good day Mark
Thank you for getting in touch with us regarding your query.
We would like to assist and have emailed your our network form.
Kindly complete this and forward to the same address in our for us to escalate for further assistance.
^YM
Thank you for getting in touch with us regarding your query.
We would like to assist and have emailed your our network form.
Kindly complete this and forward to the same address in our for us to escalate for further assistance.
^YM
mK
mark K's updateReviewer Update
16 Feb 2021, 16:22I don’t see why this must be a delaying tactic
Why can’t you call me to find out what my concern is instead of shoving me off to complete a form for you to assist
Who is going to compensate me for the loss of not been able to use my data on my modem ????
Who is going to pay my account
If this account is not resolved soonest I would like to cancel this router and I shall go to an alternative supplier for service !!!!
Why can’t you call me to find out what my concern is instead of shoving me off to complete a form for you to assist
Who is going to compensate me for the loss of not been able to use my data on my modem ????
Who is going to pay my account
If this account is not resolved soonest I would like to cancel this router and I shall go to an alternative supplier for service !!!!
mK
mark K's update16 Feb 2021, 16:22
Reviewer Update
I don’t see why this must be a delaying tactic
Why can’t you call me to find out what my concern is instead of shoving me off to complete a form for you to assist
Who is going to compensate me for the loss of not been able to use my data on my modem ????
Who is going to pay my account
If this account is not resolved soonest I would like to cancel this router and I shall go to an alternative supplier for service !!!!
Why can’t you call me to find out what my concern is instead of shoving me off to complete a form for you to assist
Who is going to compensate me for the loss of not been able to use my data on my modem ????
Who is going to pay my account
If this account is not resolved soonest I would like to cancel this router and I shall go to an alternative supplier for service !!!!