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Prudence M

1 reviews | Active since Apr 2012

12 Apr 2023, 09:34

Poor Service

I have received worst service from Cell, first earl in January 2023 I have phoned to close my contract and it was never done I phoned again a in February 2023 it was never done again by consultant I'm not even sure if contract is closed cause last month it was debited again. Now I have a new contract I was firstly told that contract is R550.00 and when I phone no its R599.00 I have received SMS with due amount of R632.74 for 25 April 2023. When this contract end please cancel everything on your data base refer to my name.

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Replies (4)
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Prudence M's update12 Apr 2023, 11:13
Reviewer Update
***
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Prudence M's update12 Apr 2023, 11:33
Reviewer Update
Thanks,
Please advise how much is my new contract?
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Prudence M's update12 Apr 2023, 12:50
Reviewer Update
Thank you,

On 11.04.2023 I have received SMS showing that due amount for April 2023 is R632.74.
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Prudence M's update12 Apr 2023, 13:24
Reviewer Update
My first debit order was on 25 March 2023 on a new contract which I have paid R849.73. On 27 February 2023 I have paid R216.99 for contract that was not cancelled. Pro rata was paid last month.